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Privacy

WiserStep App Privacy Policy

At WiserStep, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide while using the WiserStep mobile application (“the App”). We encourage you to read this policy to understand our practices regarding your personal information.

Information We Collect:

  1. Personal Information: When you create an account with WiserStep, we may collect personal information such as your name, email address, and contact details. This information is necessary to provide you with a personalized experience and to communicate important updates or notifications related to the App.
  2. Financial Data: To enable financial management features, we may collect and store information related to your income, expenses, assets, liabilities, budgets, goals, and recurring entries. This data is securely stored and used solely for the purpose of providing you with financial management tools within the App.
  3. Usage Information: We may collect non-personal information about your interaction with the App, including but not limited to device information, operating system, browser type, and IP address. This information helps us analyze trends, improve the App’s functionality, and enhance your user experience.

How We Use Your Information:

  1. Personalization and Service Improvement: We use your personal information to personalize your experience within the App, including displaying relevant content, providing customized suggestions, and sending notifications or reminders related to your financial activities.
  2. Communication: We may use your contact information to send important updates, announcements, and notifications about the App’s features, security, or changes to our policies. We may also respond to your inquiries or support requests via the provided contact details.
  3. Aggregated Data: We may aggregate and anonymize data collected through the App for analytical purposes, market research, or statistical analysis. Aggregated data does not identify individuals and is used to improve our services and understand user trends.

Data Security and Sharing:

  1. Security Measures: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption, secure data storage, and restricting access to your information to authorized personnel only.
  2. Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering certain aspects of the App, such as hosting, analytics, customer support, or payment processing. These service providers are bound by confidentiality obligations and are prohibited from using your information for any other purpose.
  3. Legal Compliance and Protection: We may disclose your information if required to do so by law, or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or the safety of others, investigate fraud, or respond to a government request.

Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

Your Choices and Rights:
You have the right to access, update, correct, or delete your personal information within the App’s account settings or by contacting our support team. On your request to delete your account, you may recover it back within 30 days, otherwise your data will be deleted automatically. You can also opt-out of receiving non-essential communications by following the instructions provided in those communications.

Updates to the Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review the policy regularly for any updates. Continued use of the App after modifications to the policy will indicate your acceptance of the Privacy Policy.